The Performance Dojo
Guillaume Baverel · guillaume@theperformancedojo.com
CLIENT EXPECTATIONS & ONBOARDING AGREEMENT
Last updated: March 2026
By completing your payment on our checkout page, you confirm that you have read and agree to all terms in this document.
1. Nature of Services
The Performance Dojo (operated by Guillaume Baverel, autónomo registered in Spain (Régimen Especial de Trabajadores Autónomos — RETA)) provides online fitness coaching, personalized training programs, and general nutritional guidance. Services are delivered by Guillaume Baverel, certified in nutrition through Clean Health Fitness Institute (Australia). Training and recovery recommendations are based on extensive personal experience as a competitive athlete and self-directed research in strength training and performance science.
These services do not constitute medical advice, medical diagnosis, or clinical nutritional treatment. Clients are strongly encouraged to consult a qualified healthcare professional before beginning any new fitness or nutrition program.
2. Client Responsibilities
- You will immediately inform your coach of any injury, illness, surgery, pregnancy, or change in health status that may affect your ability to train safely.
- You have consulted, or will consult, a physician before starting the program, especially if you have any pre-existing health conditions.
- You commit to being honest in your weekly check-ins regarding workouts, nutrition, sleep, and lifestyle habits.
- You understand that programs are updated only after receiving your scheduled check-in (typically within 1 to 3 business days).
- You understand that individual results vary and depend on your compliance with the program, your adherence, genetics, lifestyle, and effort.
- You will disclose any food allergies, intolerances, or dietary restrictions to your coach before receiving any nutritional recommendations.
- You will raise any questions or concerns as early as possible. Issues that are not communicated cannot be addressed.
3. Intellectual Property
All training and nutritional programs are custom-built and remain the exclusive intellectual property of The Performance Dojo. Programs may not be copied, shared, redistributed, resold, or repurposed under any circumstances. It is the client’s responsibility to save copies of all delivered materials.
4. Payment
Payment terms are specified in the commercial proposal. Any early termination is handled according to the conditions defined in clause 6.
5. Scope of Coaching
Unless specifically agreed upon in writing, coaching does NOT include:
- Bodybuilding contest or peak week preparation
- Powerlifting or sport-specific programming
- Medical, psychological, legal, or financial advice of any kind
6. Early Termination
Either party may terminate the coaching engagement before the end of the agreed period in the following cases:
- By mutual agreement: both parties agree in writing to end the engagement early. A prorated refund will be issued for the unused portion of the program, calculated as follows: (number of remaining weeks / total program weeks) x total program price, minus a non-refundable onboarding fee equivalent to 35% of the total program price, covering initial assessment, program design, and client onboarding. The remaining 65% of the total program price constitutes the deliverable coaching sessions and is subject to prorated refund.
- By the Coach: in the event of non-payment, repeated failure to comply with the terms of this agreement, disrespectful conduct, or a health situation deemed incompatible with safe coaching. A prorated refund will be issued using the same calculation described above.
Early termination requests must be communicated by email. The effective date of termination is the date the written notice is received.
7. Communication & Availability
You may reach out at any time with training or nutrition-related questions. Response times may vary up to 24 to 48 hours. “24/7 availability” means you can always send a message. It does not guarantee an immediate reply.